Voice-Over-IP

Internet Protocol (IP), the packet technology used on the Internet, has proven its ability to efficiently integrate voice traffic into the flow of data on IP networks, enabling voice and data services to be delivered to users from a single multi service network. Voice over IP supports two-way transmission of voice traffic over a packet-switched IP (Internet protocol) network. This network could be a public carrier network, the Internet, or a private enterprise intranet. The term "Internet telephony" generally refers to Voice over IP services transported over a public Internet backbone, but the terms are often used interchangeably.

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Unified Messaging

Unified messaging is defined as a solution that brings together electronic mail, fax, and voice messaging onto a single interface. It uses a single directory and provides the user with message access by a common set of message management tools. Unified messaging delivers the user access to any message, anytime, anywhere, on any device.

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Find Me Follow Me

IP and Desktop connectivity allow traditional "desk telephone" users integrate mobile devices into their connectivity suite.  PDA's, SmartPhones, Cell phones, pagers, and laptops now can be used as devices "on the system"....to extend your work extension, voicemail, and features to these third-party devices.

Meet Me/Web Conferencing

Web Conferencing is now a standard communications device.  WC can be integrated into some IP phone systems via the phone device, email plug-in, or standalone Softphone (for PC or laptop).

Softphone/Home or Remote Workers

Computer Telephony Integration (CTI) at its best.  If you are computer-centric, this is the telephony product for you.  Dial right on your desktop, laptop, or PDA, use Click-To-Call features accessing your contact management database, with the features of traditional telephones.  Attach a USB headset and you are ready to go.  Click here for more info>>>>>

i2050 Softphone

Wireless LAN

WLAN wireless IP telephones provide secure mobile networking and voice connectivity, featuring flexible seamless mobility across the campus environment, total security to protect the network, true choices in deployment and integrated management for control of the wireless environment.

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PC Attendant Console

Console.Net PC attendant console lets your main Operator handle all incoming calls on the PC, leaving hands free for data entry, adding "presence" notes for users, or other linked duties. Click here to see a demo of what Console.Net can do to improve productivity by way of this Presence Management application.